Privacy Policy

 

Overview

 

The Company respects the Guidelines suggested by the Australian Direct Marketing Association, in it's Code of Practice for Consumer Protection in eCommerce.

 

We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.

 

In line with those guidelines, the Company would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the obvious exception of third party business partners such as the Domain Name Registries.

 

 

Information Collected

 

Your contact information, including named individuals for administration, technical and billing issues. This information may include telephone, fax numbers and email addresses.

 

Information about what services you have ordered from the Company may include the following:

  • Information about what services you have enquired
  • Your interest in receiving our Company email newsletters
  • Correspondence between you and the Company
  • A contact management system in which details of conversations might be written by employees
  • Encrypted credit card details
  • Your interaction with our websites and associated services

 

What we do with Information Collected

 

  • We do not your personal information available to third parties, with the obvious exception of third party business partners such as the domain name registries.
  • We do provide aggregate data to third parties (e.g. "we have 20,000 clients who are SMEs")
  • We will contact relevant people to communicate billing and technical issues
  • We store website data and email queued on our servers, only for use as back-up data should it be required
  • We may customise our email newsletters and communications to reflect your interest in a particular service
  • We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal processes
  • We store encryted credit card details to allow us to process the subscriptions to our services
  • We monitor and store your online requests for webpages and services for research and to keep a history of your transactions with the business (this might include recording the fact you set up and deleted an email account, or took a trial in one of our services, etc)

 

Communications

 

As a valued customer, you will receive occasional communications from the Company that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail.

Communications are generally in email format, but may also include SMS and mobile communications, telephone and mail communications.

 

If you have any questions about our privacy policy, please feel free to contact us.

Web News

ICANN: There is an ongoing and significant risk to DNS infrastructure
Recent rash of DNS hijacking attacks has spurred ICANN to urge the industry for a more rapid DNSSEC adoption.
--- 24 Feb 2019 03:34 AM

There's no ops like NoOps: the next evolution of DevOps
Code moving from frontal-lobe-to-front-office in a snap? Let's consider the case for the complete automation of software delivery and operations.
--- 24 Feb 2019 03:03 AM

Adobe patches bug that could blow up MacBook Pro speakers
If you run Adobe Premiere Pro on a MacBook Pro then it pays to go find the latest update, because it patches a bug that has permanently damaged MacBook Pro speakers.
--- 24 Feb 2019 02:40 AM

Samsung SmartThings Wifi review: Mesh networking with a smart home twist
Samsung's mesh network setup does more than just provide Wi-Fi to all of your devices.
--- 24 Feb 2019 12:00 AM

Google opens first developer hub in Singapore
Internet giant unveils a physical space, occupying 7,200 square feet within its Singapore office, that it says offers various resources for developers from Southeast Asia, including hands-on mentorship, networking opportunities, and access to Google technologies.
--- 23 Feb 2019 06:54 PM

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