Privacy Policy

 

Overview

 

The Company respects the Guidelines suggested by the Australian Direct Marketing Association, in it's Code of Practice for Consumer Protection in eCommerce.

 

We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.

 

In line with those guidelines, the Company would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the obvious exception of third party business partners such as the Domain Name Registries.

 

 

Information Collected

 

Your contact information, including named individuals for administration, technical and billing issues. This information may include telephone, fax numbers and email addresses.

 

Information about what services you have ordered from the Company may include the following:

  • Information about what services you have enquired
  • Your interest in receiving our Company email newsletters
  • Correspondence between you and the Company
  • A contact management system in which details of conversations might be written by employees
  • Encrypted credit card details
  • Your interaction with our websites and associated services

 

What we do with Information Collected

 

  • We do not your personal information available to third parties, with the obvious exception of third party business partners such as the domain name registries.
  • We do provide aggregate data to third parties (e.g. "we have 20,000 clients who are SMEs")
  • We will contact relevant people to communicate billing and technical issues
  • We store website data and email queued on our servers, only for use as back-up data should it be required
  • We may customise our email newsletters and communications to reflect your interest in a particular service
  • We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal processes
  • We store encryted credit card details to allow us to process the subscriptions to our services
  • We monitor and store your online requests for webpages and services for research and to keep a history of your transactions with the business (this might include recording the fact you set up and deleted an email account, or took a trial in one of our services, etc)

 

Communications

 

As a valued customer, you will receive occasional communications from the Company that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail.

Communications are generally in email format, but may also include SMS and mobile communications, telephone and mail communications.

 

If you have any questions about our privacy policy, please feel free to contact us.

Web News

Symantec distrust to begin in Chrome from April 2018
Google's browser will start the process of removing trust from old Symantec TLS certificates in Chrome 66.
--- 28 Jul 2017 01:42 PM

Ok Google: Telstra adds Google Home to smart home offering
The telco giant has welcomed Google into its Smart Home play.
--- 28 Jul 2017 01:08 PM

Huawei reports 15 percent revenue surge for H1 2017
The networking giant generated 283.1 billion yuan in revenue during the first six months of 2017.
--- 28 Jul 2017 12:47 PM

LG posts healthy Q2 profit despite mobile setback
Marketing costs for the new G6 tinted an otherwise strong quarter for LG Electronics.
--- 28 Jul 2017 11:53 AM

Singapore should not criminalise good intent to encourage data sharing in cybersecurity
People who fear prosecution may be less willing to share threat information, which is vital in fending off attacks, and Singapore government should clearly define its proposed mandate for companies to report data breaches within 72 hours.
--- 28 Jul 2017 11:23 AM

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